Overview
Operating a fintech in the United Kingdom
The UK is one of the world’s most developed fintech markets and one of the most closely supervised. The FCA has made safeguarding, financial crime controls, Consumer Duty and operational resilience clear priorities for payment firms, while HMRC supervises many money service businesses for AML.
Our team has deep UK payments experience. We help firms apply the Money Laundering Regulations, JMLSG guidance, OFSI sanctions requirements, safeguarding rules and complaints and APP scam reimbursement requirements in practical, evidenced ways.
Regulators
Who supervises fintechs in the United Kingdom
Key obligations
What we help you meet
We translate these requirements into day-to-day controls, evidence and reporting.
- Money Laundering Regulations 2017 and JMLSG guidance
- Safeguarding of relevant funds for EMIs and PIs
- Consumer Duty and fair treatment of customers
- Complaints handling and Financial Ombudsman Service referrals
- APP scam prevention and reimbursement
- OFSI sanctions screening and reporting
- Operational resilience and outsourcing requirements
- Financial promotions rules for marketing
Recommended services
Popular services for fintechs in the United Kingdom
Safeguarding Compliance (EMI & PI)
Safeguarding policies, daily reconciliations, audit preparation and resolution packs for EMIs and payment institutions.
AML/CFT Compliance Outsourcing
A complete anti-money laundering and counter-terrorist financing programme, designed and operated for your business model.
Fraud Prevention & Investigation
Fraud rules, behavioural indicators and case investigation that cut losses from account takeover, scams and mule activity.
Complaints Handling
Complaints logged, investigated and answered within regulatory timelines, with root-cause analysis and MI.
Fintech Licensing Support (EMI, PI, MSB)
Application preparation for EMI, payment institution and MSB licences and registrations across the UK, EU, US and Canada.
Regulatory Response Support
Clear, complete and well-evidenced responses to regulator letters, information requests, visits and findings.
FAQ
United Kingdom: common questions
Can you help with FCA authorisation?
Yes. We prepare compliance, safeguarding, governance and operational documentation for EMI and PI applications and registrations.
Do you support HMRC-supervised MSBs?
Yes. We build AML programmes and prepare businesses for HMRC supervision and reviews.
Can you help with Consumer Duty?
Yes. We review customer journeys, communications, support and outcomes monitoring for payment firms.