Home / Services / Compliance & AML / Transaction Monitoring Services
Compliance & AML
Transaction monitoring that finds what matters and clears the rest
Our AML analysts investigate your daily monitoring alerts, design and tune risk-based scenarios, and turn transaction data into clear decisions and reporting.
At a glance
Daily alert review
Investigations
Scenario design
Threshold tuning
Supporting fintechs in the UK, EU, US and Canada
Overview
Day-to-day monitoring is where AML programmes succeed or fail
Regulators do not just ask whether you have a monitoring system. They ask whether its rules match your risks, whether alerts are reviewed on time and whether investigations are thorough and well recorded. A growing alert backlog is one of the clearest red flags a reviewer can find.
Hilix runs the daily monitoring work for you. We review alerts against customer profiles and expected activity, investigate patterns across accounts, document conclusions and escalate suspicious activity. Alongside the queue, we analyse alert outcomes to tune thresholds and add scenarios for emerging typologies.
What’s included
Everything included in Transaction Monitoring Services
Who this is for
- Remittance and MSB operators with daily transaction flows
- EMIs, wallets and neobanks with growing alert queues
- PSPs monitoring merchant transaction behaviour
- Fintechs whose regulator or bank has flagged monitoring gaps
What you receive
- Alert queues cleared within SLA
- Investigation files with clear rationale
- Scenario and threshold documentation
- Tuning reports with evidence
- Monthly monitoring effectiveness MI
How we work
How we take over or build your compliance function
Diagnose
We review your policies, risk assessment, case files, queues and systems to see what works, what is missing and what is exposed.
Design
We agree scope, service levels, escalation rules and the decisions that stay with your MLRO, then document them.
Operate
Our analysts work inside your tools, clear queues to agreed SLAs and record every decision with evidence.
Report and improve
Weekly and monthly MI, quality checks and trend analysis feed continuous improvement and board reporting.
FAQ
Transaction Monitoring Services: common questions
Can you work with our monitoring system?
Yes. We work inside your existing platform, whether a vendor tool or an in-house solution, and can also review rules held in spreadsheets or SQL.
How do you decide whether an alert is suspicious?
We compare the activity to the customer’s profile, expected behaviour, history and known typologies, then document why the activity is explained or why it needs escalation.
Do you file SARs for us?
We prepare the investigation and draft the report. The decision to file, and the filing itself, stays with your MLRO or nominated officer as regulation requires.
Keep exploring
Related services
Suspicious Activity Reporting (SAR/STR)
Internal referral, investigation and SAR/STR drafting processes that give your MLRO clear, well-evidenced reports.
Fraud Prevention & Investigation
Fraud rules, behavioural indicators and case investigation that cut losses from account takeover, scams and mule activity.
Business-Wide AML Risk Assessment
A business-wide financial crime risk assessment that links every inherent risk to real controls and residual risk.
All Compliance & AML services
KYC, KYB, screening, transaction monitoring, SARs, policies, audits and MLRO support run by experienced fintech compliance practitioners.