Outsourced compliance, operations, treasury & growth teams for regulated fintechs in the UK, EU, US and Canada

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Treasury & Liquidity

Payout partner management that wins better terms and better service

Our treasury team deals with your payout partners every day: negotiating fees, rates and pre-funding terms, holding them to SLAs and opening new corridors with the right partners.

At a glance

Partner sourcing

Commercial negotiation

SLA design

Partner onboarding

Supporting fintechs in the UK, EU, US and Canada

Overview

Your partners shape your price, speed and reach

For remittance and cross-border businesses, payout partners determine how fast money arrives, what it costs and which countries you can serve. Poorly negotiated terms, weak SLAs and unmanaged relationships quietly erode margin and service.

Hilix manages partners professionally. We prepare negotiation positions using your volume data, compare offers, agree fee and FX terms, set service levels and run regular performance reviews. When you want new corridors, we help shortlist, evaluate and onboard partners that fit your risk appetite.

What’s included

Everything included in Payout Partner Management

Partner sourcing

Identifying and evaluating payout partners for new or existing corridors.

Commercial negotiation

Fees, FX spreads, pre-funding requirements, credit lines and volume tiers.

SLA design

Service levels for payout speed, availability, status updates and issue resolution.

Partner onboarding

Due diligence, documentation, testing and go-live coordination.

Performance reviews

Monthly scorecards on speed, failure rates, pricing and service.

Relationship management

Day-to-day escalation and quarterly business reviews.

Who this is for

  • Remittance companies adding corridors
  • MSBs dependent on a few payout partners
  • Businesses renegotiating partner contracts
  • Fintechs with partner performance problems

What you receive

  • Partner comparison and recommendation
  • Negotiation pack and agreed term sheet
  • SLA schedule
  • Partner performance scorecards
  • Corridor expansion plan

How we work

How our treasury support works

Baseline

We review partners, balances, funding cycles, rates, margins and historical volumes.

Forecast

Corridor-level liquidity forecasts and funding calendars built with you.

Manage

Daily positions, funding recommendations, rate monitoring and partner coordination.

Optimise

Partner terms, margins and capital usage reviewed and improved monthly.

FAQ

Payout Partner Management: common questions

Do you sign contracts on our behalf?

No. We negotiate and prepare terms. Contracts are reviewed by your legal advisers and signed by your authorised signatories.

How do you get better terms?

By presenting accurate volume data and forecasts, benchmarking offers, and negotiating structure such as tiers, spreads and pre-funding rather than just headline fees.

Can you handle partner due diligence too?

Yes. Our compliance team can run due diligence on partners while treasury handles commercials.

Keep exploring

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Free 30-minute consultation

Tell us where it hurts. We will show you how a seasoned fintech team fixes it.

Compliance backlog, a regulator letter, a new corridor, stalled growth or a support queue that will not shrink. Share it with us and get a clear scope, timeline and proposal within 48 hours.