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Technology & IT Governance
Vendor risk management that keeps third parties under control
We assess, document and monitor your critical vendors and outsourcing arrangements, from due diligence and contracts to performance reviews and exit plans.
At a glance
Vendor inventory
Criticality assessment
Due diligence
Contract review checklist
Supporting fintechs in the UK, EU, US and Canada
Overview
You can outsource work, not responsibility
Fintechs depend on vendors for KYC, screening, cloud hosting, core systems, payouts and more. Regulators are clear: you remain responsible for outsourced activities and must assess, monitor and be able to exit critical providers.
Hilix builds your outsourcing framework: vendor inventory, criticality assessments, due diligence questionnaires, contract checklists, performance and risk reviews and practical exit plans. Your register stays current and ready for regulators and partners.
What’s included
Everything included in Vendor & Outsourcing Risk Management
Who this is for
- Licensed EMIs and payment institutions
- Firms subject to DORA or outsourcing rules
- Businesses relying on many SaaS vendors
- Companies answering partner vendor questions
What you receive
- Outsourcing and vendor policy
- Vendor register
- Due diligence files
- Review schedule and records
- Exit plans for critical vendors
How we work
How we strengthen your technology governance
Review
We assess current systems, vendors, access, change and incident practices.
Document
Policies, procedures, registers and plans written for your environment.
Embed
Processes put into daily use with your engineering and operations teams.
Test and report
Controls tested, exercises run and results reported to leadership.
FAQ
Vendor & Outsourcing Risk Management: common questions
Is Hilix itself a vendor we need to assess?
Yes, and we make that easy by providing our own due diligence information and supporting your oversight.
Do you review contracts?
We review operational and risk clauses against a checklist. Legal review remains with your lawyers.
How often should vendors be reviewed?
Critical vendors at least annually, and after any major incident or change.
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All Technology & IT Governance services
IT governance, API integrations, vendor risk, business continuity, disaster recovery and security policies.