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Technology & IT Governance
API integration support that gets partners live faster
We coordinate integrations with payout partners, banks, KYC and screening providers: requirements, documentation review, testing, go-live and handover to operations.
At a glance
Requirements gathering
Documentation review
Test planning
UAT management
Supporting fintechs in the UK, EU, US and Canada
Overview
Integrations fail in the gaps between teams
A new payout partner or KYC provider can unlock growth, but integrations often stall. Requirements are unclear, test environments are incomplete, edge cases are missed and operations teams are not ready on launch day.
Hilix acts as the integration coordinator. We gather business and compliance requirements, review partner API documentation, prepare test cases including failure scenarios, manage UAT, prepare operational procedures and run go-live checklists so launches are smooth.
What’s included
Everything included in API Integration Support
Who this is for
- Remittance firms adding payout partners
- Fintechs switching KYC or screening providers
- Businesses integrating new banking partners
- Teams without a dedicated project manager
What you receive
- Integration requirements document
- Test plan and results
- Defect log
- Go-live checklist and SOPs
- Post-launch review
How we work
How we strengthen your technology governance
Review
We assess current systems, vendors, access, change and incident practices.
Document
Policies, procedures, registers and plans written for your environment.
Embed
Processes put into daily use with your engineering and operations teams.
Test and report
Controls tested, exercises run and results reported to leadership.
FAQ
API Integration Support: common questions
Do you write code?
Our focus is coordination, requirements, testing and operational readiness. Development is done by your engineers or vendor.
Which integrations do you support?
Payout partners, banks, payment processors, KYC, KYB, screening, monitoring and CRM or helpdesk tools.
Can you test failure scenarios?
Yes. Testing returns, rejections, timeouts and duplicates is one of the most valuable parts of our work.
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All Technology & IT Governance services
IT governance, API integrations, vendor risk, business continuity, disaster recovery and security policies.
