Outsourced compliance, operations, treasury & growth teams for regulated fintechs in the UK, EU, US and Canada

Home / Markets / Canada

Markets

Compliance and operations support for Canadian fintechs and MSBs

We help Canadian money services businesses and payment service providers meet FINTRAC requirements, prepare for examinations and get ready for retail payments supervision.

Key authorities

FINTRAC

Bank of Canada

FCAC

Provincial regulators

Overview

Operating a fintech in the Canadian market

Canadian MSBs must register with FINTRAC and maintain a compliance programme under the PCMLTFA, including a compliance officer, written policies, risk assessment, training and a two-year effectiveness review. Reporting obligations include suspicious transaction, large cash and electronic funds transfer reports.

Payment service providers also face the Retail Payment Activities Act, supervised by the Bank of Canada, with requirements for operational risk management and safeguarding of funds. Hilix helps businesses meet both regimes with practical controls and clear evidence.

Regulators

Who supervises fintechs in the Canadian market

FINTRAC

Canada’s financial intelligence unit and AML supervisor for MSBs.

Bank of Canada

Supervises payment service providers under the Retail Payment Activities Act.

FCAC

Oversees consumer protection for federally regulated financial entities.

Provincial regulators

Some provinces, such as Quebec, have additional MSB licensing.

Key obligations

What we help you meet

We translate these requirements into day-to-day controls, evidence and reporting.

  • FINTRAC MSB registration and renewal
  • PCMLTFA compliance programme and compliance officer
  • Risk assessment, policies and training
  • Two-year compliance effectiveness review
  • Suspicious transaction, large cash and EFT reporting
  • Ministerial directives and sanctions screening
  • Retail Payment Activities Act readiness
  • Record keeping and travel rule requirements

Recommended services

Popular services for fintechs in the Canadian market

FAQ

Canada: common questions

Can you perform our two-year effectiveness review?

Yes. Our independent reviewers assess your programme and report findings and remediation.

Do you help with FINTRAC reporting?

Yes. We support processes and preparation for STRs, LCTRs and EFT reports.

Are you ready for RPAA requirements?

We help payment service providers prepare operational risk and safeguarding frameworks for RPAA supervision.

Free 30-minute consultation

Tell us where it hurts. We will show you how a seasoned fintech team fixes it.

Compliance backlog, a regulator letter, a new corridor, stalled growth or a support queue that will not shrink. Share it with us and get a clear scope, timeline and proposal within 48 hours.