Outsourced compliance, operations, treasury & growth teams for regulated fintechs in the UK, EU, US and Canada

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Technology & IT Governance

IT governance and controls that pass audits and partner reviews

We set up the IT governance framework a regulated fintech needs: access, change, incident and asset management, with policies, registers and evidence ready for review.

At a glance

IT governance framework

Access management

Change management

Incident management

Supporting fintechs in the UK, EU, US and Canada

Overview

Good governance makes technology safer and faster

Fast-moving fintechs often build first and document later. When a bank, regulator or auditor asks who has access to production, how changes are approved or how incidents are handled, the answers are scattered or missing.

Hilix builds a proportionate IT governance framework. We define roles and responsibilities, implement access reviews, change approval and incident processes, maintain asset and system registers and produce regular IT MI for leadership.

What’s included

Everything included in IT Governance & Controls

IT governance framework

Roles, committees, responsibilities and reporting lines.

Access management

Joiner, mover and leaver processes and periodic access reviews.

Change management

Change approval, testing and release records.

Incident management

Incident classification, response, communication and post-incident reviews.

Asset and system registers

Inventory of systems, data, owners and criticality.

IT MI

Monthly reporting on incidents, changes, access and risks.

Who this is for

  • Fintechs preparing for licensing or audits
  • Businesses answering bank IT questionnaires
  • Start-ups with informal technology processes
  • Firms after a significant incident

What you receive

  • IT governance policy set
  • Access review records
  • Change and incident registers
  • System and asset inventory
  • Monthly IT governance report

How we work

How we strengthen your technology governance

Review

We assess current systems, vendors, access, change and incident practices.

Document

Policies, procedures, registers and plans written for your environment.

Embed

Processes put into daily use with your engineering and operations teams.

Test and report

Controls tested, exercises run and results reported to leadership.

FAQ

IT Governance & Controls: common questions

How much documentation do we need?

Enough to show controls exist and operate. We keep it proportionate to your size and risk.

Can you run access reviews?

Yes. We coordinate periodic reviews with system owners and record outcomes.

Does this include cloud environments?

Yes. We cover cloud platforms, SaaS tools and in-house systems.

Keep exploring

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Free 30-minute consultation

Tell us where it hurts. We will show you how a seasoned fintech team fixes it.

Compliance backlog, a regulator letter, a new corridor, stalled growth or a support queue that will not shrink. Share it with us and get a clear scope, timeline and proposal within 48 hours.