Outsourced compliance, operations, treasury & growth teams for regulated fintechs in the UK, EU, US and Canada

Home / Services / Tele Sales & Retention

Services

Tele sales and retention teams that grow revenue compliantly

Hilix tele sales specialists generate and qualify leads, convert sign-ups into active customers and bring lapsed customers back, using scripts and processes built for regulated financial services.

Tele Sales & Retention

Growth needs conversations, not just clicks

Paid ads and SEO bring sign-ups, but many never complete verification or send their first payment. Others transact once and disappear. A well-run tele sales and retention team closes that gap, turning interest into revenue and one-off users into loyal customers.

Our agents have worked in fintech sales and retention roles. They understand KYC steps, pricing and corridors, and they sell responsibly with compliant scripts, accurate claims and respect for customer preferences. Every call is tracked, so you can see exactly what the team delivers.

Services

Our Tele Sales & Retention services

Outbound tele sales, lead generation, activation, retention, win-back and B2B business development.

Why Hilix

Why fintechs choose Hilix for Tele Sales & Retention

Fintech product knowledge

Agents who can explain verification, rates, fees and delivery times accurately.

Compliant selling

Approved scripts, no misleading claims and respect for consent and opt-outs.

Full funnel focus

Lead generation, activation, retention and win-back in one team.

Transparent results

Call outcomes, conversions and revenue impact reported weekly.

How we work

How we build your sales and retention engine

Define

Target segments, offers, goals, compliance rules and success metrics agreed.

Script and train

Compliant scripts, objection handling and product training prepared.

Call and convert

Agents work lists and leads in your CRM with full call logging.

Measure and refine

Conversion data used to refine segments, offers and scripts weekly.

FAQ

Tele Sales & Retention: frequently asked questions

Is outbound calling allowed for financial services?

Rules vary by country and consent status. We work only with lawfully obtained data and respect do-not-call lists, opt-outs and local marketing rules.

Do you work B2B or B2C?

Both. We activate and retain consumer customers and generate and qualify B2B leads for business accounts, merchants and partners.

Which CRM do you use?

We work in your CRM, such as HubSpot, Salesforce, Zoho or Pipedrive, so data stays with you.

How is performance priced?

Usually a monthly team fee, with optional performance incentives agreed upfront.

Free 30-minute consultation

Tell us where it hurts. We will show you how a seasoned fintech team fixes it.

Compliance backlog, a regulator letter, a new corridor, stalled growth or a support queue that will not shrink. Share it with us and get a clear scope, timeline and proposal within 48 hours.