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Compliance & AML
KYC remediation and periodic reviews delivered at scale
We refresh customer files on a risk-based cycle and run remediation projects that bring large back books up to current standards, without disrupting your daily operations.
At a glance
Review cycle design
Back-book segmentation
Customer outreach
File uplift
Supporting fintechs in the UK, EU, US and Canada
Overview
Old files are a hidden liability
Customer information goes out of date. Documents expire, businesses change ownership and activity drifts away from what was expected at onboarding. Regulators and auditors often test long-standing customers precisely because files have not been refreshed.
Hilix sets up review cycles by risk rating and manages remediation as a project: segmentation, prioritisation, customer outreach, evidence collection, decisions and exit recommendations. Progress is tracked daily so you can show your board and regulator exactly where the programme stands.
What’s included
Everything included in Periodic Reviews & KYC Remediation
Who this is for
- Fintechs with remediation actions from a regulator or bank
- Firms that grew quickly with light-touch onboarding
- Businesses adopting stricter CDD standards
- Compliance teams needing temporary capacity
What you receive
- Remediation plan and segmentation
- Updated customer files with evidence
- Exit and restriction recommendations
- Progress dashboards
- Closure report for regulators or partners
How we work
How we take over or build your compliance function
Diagnose
We review your policies, risk assessment, case files, queues and systems to see what works, what is missing and what is exposed.
Design
We agree scope, service levels, escalation rules and the decisions that stay with your MLRO, then document them.
Operate
Our analysts work inside your tools, clear queues to agreed SLAs and record every decision with evidence.
Report and improve
Weekly and monthly MI, quality checks and trend analysis feed continuous improvement and board reporting.
FAQ
Periodic Reviews & KYC Remediation: common questions
How large a remediation can you handle?
We scale teams to the project, from a few hundred files to large back books, with QA built in throughout.
Will customers be disrupted?
We use clear communications, sensible deadlines and staged restrictions to minimise friction for genuine customers.
Can remediation run alongside daily KYC?
Yes. We usually ring-fence a remediation team so daily onboarding SLAs are not affected.
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