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Compliance & AML
Customer due diligence that is risk-based, consistent and defensible
We set and apply CDD standards that match your risk appetite, from simplified checks for low-risk customers to full reviews for higher-risk relationships.
At a glance
CDD standards by risk tier
Purpose and expected activity
Source of funds checks
Occupation and profile checks
Supporting fintechs in the UK, EU, US and Canada
Overview
Knowing your customer beyond the ID document
CDD is more than identity verification. Regulators expect you to understand why a customer is using your service, what activity to expect and whether their funds make sense. Without that, monitoring has no baseline and investigations have no context.
Hilix defines your CDD requirements by risk level and customer type, builds them into your onboarding flow and operates the reviews. We capture purpose, expected activity and source of funds in a structured way, so later monitoring and investigations can quickly spot what does not fit.
What’s included
Everything included in Customer Due Diligence (CDD)
Who this is for
- Remittance and money transfer businesses
- Digital wallets with tiered account limits
- FX businesses handling larger individual transactions
- Fintechs updating CDD after a regulatory review
What you receive
- CDD procedure and risk-tier matrix
- Operated CDD reviews with evidence
- Source of funds request templates
- Trigger rules for refreshed due diligence
- CDD quality and completion MI
How we work
How we take over or build your compliance function
Diagnose
We review your policies, risk assessment, case files, queues and systems to see what works, what is missing and what is exposed.
Design
We agree scope, service levels, escalation rules and the decisions that stay with your MLRO, then document them.
Operate
Our analysts work inside your tools, clear queues to agreed SLAs and record every decision with evidence.
Report and improve
Weekly and monthly MI, quality checks and trend analysis feed continuous improvement and board reporting.
FAQ
Customer Due Diligence (CDD): common questions
What is the difference between CDD and KYC?
KYC usually refers to verifying identity. CDD is broader and includes understanding the purpose of the relationship, expected activity, source of funds and keeping that information up to date.
When is simplified due diligence allowed?
Only where your risk assessment supports it and regulation permits it. We help you document the justification and the limits that apply.
Can you refresh CDD on existing customers?
Yes. We run periodic review and remediation projects to bring existing customer files up to current standards.
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