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Licensing & Regulatory
Pass banking and payout partner due diligence with confidence
We complete due diligence questionnaires, assemble evidence and prepare your team for partner reviews, so banks, sponsor banks and payout partners say yes and stay with you.
At a glance
Questionnaire completion
Evidence library
Partner review preparation
Gap closure
Supporting fintechs in the UK, EU, US and Canada
Overview
Partners are your second regulator
Banks, sponsor banks, card schemes and payout partners now apply intense scrutiny to fintechs. Long AML questionnaires, Wolfsberg-style forms, onsite reviews and annual refreshes can delay launches, and weak answers can end relationships.
Hilix knows what partners ask and why. We complete questionnaires accurately, align them with your policies, assemble the evidence partners request and prepare your team for review calls. We also keep a ready-to-share library so the next request takes days, not weeks.
What’s included
Everything included in Banking & Partner Due Diligence Support
Who this is for
- Fintechs onboarding with a bank or sponsor bank
- Remittance firms adding payout partners
- Businesses whose account has been put under review
- Companies answering partner audits or annual refreshes
What you receive
- Completed due diligence questionnaires
- Shareable compliance evidence library
- Review-call briefing pack
- Gap list and fixes
- Partner reporting templates
How we work
How we handle licensing and regulatory work
Assess
We review your model, current documentation and the requirements of the relevant regulator or partner.
Plan
A clear workplan with owners, document list, evidence needs and realistic timelines.
Prepare
We draft, review and assemble applications, responses and evidence packs with your team.
Support to close
We help answer follow-up questions and track remaining conditions until approval or closure.
FAQ
Banking & Partner Due Diligence Support: common questions
What is a Wolfsberg questionnaire?
It is a standard due diligence questionnaire widely used by banks to assess the financial crime controls of other financial institutions and payment firms. We help you complete it accurately and support every answer with evidence.
Can you help if a bank is threatening to exit us?
Yes. We quickly assess the concerns, help you respond and put in place the improvements the bank needs to see.
Do you introduce banking partners?
Our focus is preparing you to pass due diligence. Where appropriate we can share experience of partner types that fit your model.
Keep exploring
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Regulatory Readiness & Gap Assessment
Gap assessments, evidence packs and remediation tracking that prepare you for regulators, audits and partner reviews.
All Licensing & Regulatory services
Licence applications, regulator responses, readiness reviews, safeguarding, reporting and banking partner due diligence.