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Compliance & AML
Support that lets your MLRO focus on decisions, not admin
We give your MLRO or compliance officer an experienced team behind them, handling investigations, analysis, MI, board papers and regulatory correspondence.
At a glance
Investigation support
Compliance MI
Board and committee papers
Regulatory correspondence
Supporting fintechs in the UK, EU, US and Canada
Overview
One person cannot carry a whole compliance function
In many fintechs the MLRO is also the compliance officer, the policy writer, the trainer and the person answering every bank questionnaire. That concentration is a risk in itself, and regulators recognise it.
Hilix works alongside your appointed officer as their operational team. We prepare investigation summaries, draft reports, produce MI, manage the compliance calendar and draft responses to regulators and partners. Formal accountability stays with your officer. They simply get the capacity and expertise to discharge it well.
What’s included
Everything included in MLRO & Compliance Officer Support
Who this is for
- Newly appointed MLROs at growing fintechs
- Compliance officers covering several roles
- Firms between compliance hires
- Boards wanting stronger compliance reporting
What you receive
- Investigation summaries and recommendations
- Monthly compliance dashboards
- Annual MLRO report draft
- Regulatory response drafts
- Compliance calendar and action tracker
How we work
How we take over or build your compliance function
Diagnose
We review your policies, risk assessment, case files, queues and systems to see what works, what is missing and what is exposed.
Design
We agree scope, service levels, escalation rules and the decisions that stay with your MLRO, then document them.
Operate
Our analysts work inside your tools, clear queues to agreed SLAs and record every decision with evidence.
Report and improve
Weekly and monthly MI, quality checks and trend analysis feed continuous improvement and board reporting.
FAQ
MLRO & Compliance Officer Support: common questions
Can Hilix provide the MLRO itself?
The MLRO is usually a regulated or approved role that must sit within your business or meet local residency and fitness requirements. We support your appointed officer rather than replace them, and can advise on what the role requires.
Is this a retainer or project service?
Most clients choose a monthly retainer with agreed hours and deliverables, with flexibility for peaks.
Will you attend board meetings?
Where helpful, we can present compliance MI or audit findings alongside your officer.
Keep exploring
Related services
Suspicious Activity Reporting (SAR/STR)
Internal referral, investigation and SAR/STR drafting processes that give your MLRO clear, well-evidenced reports.
Regulatory Response Support
Clear, complete and well-evidenced responses to regulator letters, information requests, visits and findings.
Compliance Monitoring & Testing
A second-line monitoring plan with regular testing, QA sampling and issue tracking that catches gaps early.
All Compliance & AML services
KYC, KYB, screening, transaction monitoring, SARs, policies, audits and MLRO support run by experienced fintech compliance practitioners.