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Compliance & AML
Compliance policies and procedures written for how your business actually works
We write and update the policies, procedures and SOPs regulators, banks and auditors ask for, tailored to your products, systems and team so they can be followed every day.
At a glance
AML/CFT policy
KYC, CDD and EDD procedures
Screening and monitoring procedures
SAR and sanctions procedures
Supporting fintechs in the UK, EU, US and Canada
Overview
Templates fail at the first real question
Generic policy templates are easy to spot. They reference products you do not offer, systems you do not use and roles you do not have. When a regulator or banking partner asks how a control actually works, the gap between document and practice becomes a finding.
Hilix starts with your real processes. We interview your team, walk through your systems and then write policies that set clear principles and procedures that explain exactly who does what, when and with which tool. Every document has an owner, a version history and a review date.
What’s included
Everything included in Compliance Policies & Procedures
Who this is for
- Fintechs applying for a licence or registration
- Businesses onboarding with a new bank or payout partner
- Firms whose policies no longer match their operations
- Companies preparing for an audit or regulatory visit
What you receive
- A complete, tailored policy and procedure library
- Process maps for key controls
- Version-controlled documents ready for board approval
- Gap list between current practice and requirements
- Annual review and update support
How we work
How we take over or build your compliance function
Diagnose
We review your policies, risk assessment, case files, queues and systems to see what works, what is missing and what is exposed.
Design
We agree scope, service levels, escalation rules and the decisions that stay with your MLRO, then document them.
Operate
Our analysts work inside your tools, clear queues to agreed SLAs and record every decision with evidence.
Report and improve
Weekly and monthly MI, quality checks and trend analysis feed continuous improvement and board reporting.
FAQ
Compliance Policies & Procedures: common questions
Which documents does a payment business usually need?
At minimum an AML/CFT policy, risk assessment, KYC/CDD/EDD procedures, sanctions, monitoring and SAR procedures, record keeping, training, complaints, safeguarding where relevant, and operational SOPs.
Can you update our existing documents?
Yes. We can review and improve what you have, keeping what works and closing gaps, rather than starting from scratch.
Will the documents meet banking partner due diligence?
We write them with bank and payout partner questionnaires in mind, so they answer the questions partners typically ask.
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