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Case study
UK Remittance Compliance Uplift
Clearing a monitoring backlog, strengthening corridor risk controls and preparing for a banking partner review.
Engagement summary
Client
UK money transfer operator
Market
United Kingdom
Focus
Compliance & AML
The challenge
Where the business started
A growing UK remittance business serving South Asian corridors had a rising transaction monitoring backlog, generic policies and a banking partner asking detailed questions about corridor risk and investigations.
The small in-house team was spending its time firefighting, and there was little evidence to show how alerts were reviewed or why decisions were made.
Our approach
- Rapid review of the monitoring rules, queue, case files and procedures
- Temporary analyst team to clear the backlog by risk and age
- Corridor risk assessment and updated monitoring scenarios
- Rewritten monitoring, EDD and SAR procedures tailored to the business
- Weekly MI pack for the MLRO and directors
- Evidence pack and questionnaire support for the banking partner review
Outcomes
What changed
This case study is an anonymised, illustrative engagement scenario based on the experience of the Hilix team. Client names and identifying details are withheld to protect confidentiality.
Services used
Services in this engagement
Transaction Monitoring Services
Rule design, daily alert investigation, threshold tuning and MI that keep your monitoring effective and your queues clear.
Business-Wide AML Risk Assessment
A business-wide financial crime risk assessment that links every inherent risk to real controls and residual risk.
Banking & Partner Due Diligence Support
Questionnaires, evidence packs and review preparation that help you win and keep banking and payout partners.