Outsourced compliance, operations, treasury & growth teams for regulated fintechs in the UK, EU, US and Canada

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Compliance & AML

Compliance monitoring that catches problems early

We design and run a risk-based compliance monitoring plan, testing your controls through the year so issues are found and fixed long before an audit.

At a glance

Risk-based monitoring plan

Quality assurance sampling

Thematic reviews

Issue management

Supporting fintechs in the UK, EU, US and Canada

Overview

Continuous assurance instead of annual surprises

Regulators expect firms to check that their own controls work. Without a monitoring programme, quality drifts quietly: files get thinner, SLAs slip, procedures fall out of date and nobody notices until an external review.

Hilix builds a monitoring plan based on your risk assessment, then runs monthly and quarterly tests: quality sampling of decisions, thematic reviews of higher-risk areas and checks on governance actions. Issues are logged, owned and tracked to closure, with clear reporting to your MLRO and board.

What’s included

Everything included in Compliance Monitoring & Testing

Risk-based monitoring plan

Annual plan prioritising your highest-risk controls and recent changes.

Quality assurance sampling

Regular QA on onboarding, alerts, screening and complaint files.

Thematic reviews

Deep dives into specific areas such as high-risk corridors or business customers.

Issue management

Issues log with ratings, owners, due dates and evidence of closure.

Regulatory change checks

Testing that new requirements are reflected in procedures and practice.

Board reporting

Quarterly compliance monitoring reports with trends and conclusions.

Who this is for

  • Regulated fintechs needing a second line of defence
  • Small compliance teams without testing capacity
  • Businesses with recent audit findings to monitor
  • Fast-growing firms where quality risks slipping

What you receive

  • Annual compliance monitoring plan
  • Monthly QA results and scorecards
  • Thematic review reports
  • Issues log and closure evidence
  • Quarterly board reports

How we work

How we take over or build your compliance function

Diagnose

We review your policies, risk assessment, case files, queues and systems to see what works, what is missing and what is exposed.

Design

We agree scope, service levels, escalation rules and the decisions that stay with your MLRO, then document them.

Operate

Our analysts work inside your tools, clear queues to agreed SLAs and record every decision with evidence.

Report and improve

Weekly and monthly MI, quality checks and trend analysis feed continuous improvement and board reporting.

FAQ

Compliance Monitoring & Testing: common questions

How is monitoring different from an audit?

Monitoring is continuous and run by the compliance function as a second line. An audit is a periodic, independent assessment. Strong firms do both.

What sample sizes do you use?

Sample sizes are risk-based and agreed in the plan, with larger samples for higher-risk processes or where previous results were weak.

Can results feed staff training?

Yes. QA findings are one of the best sources for targeted training and procedure improvements.

Keep exploring

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Free 30-minute consultation

Tell us where it hurts. We will show you how a seasoned fintech team fixes it.

Compliance backlog, a regulator letter, a new corridor, stalled growth or a support queue that will not shrink. Share it with us and get a clear scope, timeline and proposal within 48 hours.